Frequently Asked Questions

Q:  How much does textMyCity™ cost?

Nothing! This is a free service. Only your standard text messaging rates apply.

Q:  Is my number safe?

Yes. You can rest assured that your number is safe with us, and that your privacy is our number one priority. Your cell phone number and any other personal information will never be given to any member or third party without your permission. We have a strict no-spam policy and promise that you will never receive any text messages that you have not requested.

Q:  What is a keyword?

A “keyword” is our partners' unique name on the network. It is often their business name or a variation of their business name. You can text the keyword to MYCITY (692489) to receive that partner's customized message, which is often a discount or other special information.

Q:  What is a short code?

Our “short code” is MYCITY (692489). It is basically our telephone number for text messaging. Send any message to the textMyCity™ network by sending a keyword to MYCITY (692489).

Q:  How do I unsubscribe from receiving periodic messages?

Just reply with the word “STOP” to any unwanted message and we'll make sure that you don't receive any more.

Q:  What carriers support the textMyCity™ network?

Verizon Wireless, Nextel, Sprint, Dobson Communications, T-Mobile, AT&T Wireless, Cingular, Virgin Mobile, Alltel Wireless, CellularOne. We are currently applying for service on Cincinnati Bell.

Q:  How do I contact textMyCity™?

Email us at info@textMyCity.com or call us toll-free at 1.888.601.1011.

Q:  How does my business or organization join the textMyCity network?

Email us at sales@textmycity.com or call us toll-free at 1.888.601.1011.